SHIPPING POLICY

We offer flat rate shipping for orders anywhere within New Zealand. Once your order has been confirmed and processed you should receive your order within 3 working days.
Contact for international delivery.

Please allow for an additional 24-48 hours to the standard delivery times for rural areas.

To ensure the safe arrival of your goods, all packages require a signature upon delivery. For this reason, we only accept a physical address.

If you’re not able to sign for your delivery, the driver will leave a card explaining the collection process from the courier’s collection address. This will be kept for 10 business days and returned to Wynona Mackenzie if not collected. If this occurs, Wynona Mackenzie will redeliver upon request, however shipping costs will be incurred by the customer and charged to your customer account. Please note, Wynona Mackenzie is not responsible for lost or stolen packages.

If you have any queries regarding delivery, please contact us at [email protected] and we will be more than happy to help.

Please be aware your purchase order may be subject to Customs Import Duties, Taxes and other charges in your country. These duties and taxes are based on the value of the order and we recommend you check with your country’s Custom Import Duties before purchasing to determine any additional costs. Please note, duties and taxes and other additional charges are the responsibility of the buyer, not Wynona Mackenzie.